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FAQ
what payments methods do you accept
At Elegant Edge , we currently accept cash on delivery ( cod ) as our preffered mode of payment . this allows you to pay only when your order is delivered --- offering a secure and hassle --- free shopping experience
how can I track my order
once your order has been shipped , you will receive a confirmation email with a tracking number . you can use this tracking number to monitor the status of your delivery
what is your return policy ?
we have a hassle -- free return policy . if you are not satisfied with your purchase you can return it within 5 days for a full refund or exchange . please refer to our returns 6 exchanges page for more details
Are the products on your website authentic ?
yes, we guarantee that all the products on our website are 100% Authentic . we source our products directly from authorised distributors and manufactures .
what if my item is damaged during shipping
in the rare event that your item arrives damaged , please contact our customer support team immediately . we will arrange for a replacement or refused as soon as possible