Frequently Asked Question
General
What kind of products do you sell?
We offer high-quality, trending, and useful products designed to make your daily life easier and more enjoyable.
Do you offer discounts or promotions?
Yes! We frequently run promotions. Sign up for our newsletter to stay updated.
Do I need an account to shop?
No, you can place an order as a guest. However, creating an account allows you to track orders and receive special offers.
How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. Follow the on-screen steps to complete your purchase.
How can I contact customer support?
You can reach us via email or our contact form. We typically respond within 24 hours.
shipping & delivery
Do you ship worldwide?
es, we ship to most countries. Shipping availability will be shown at checkout.
How long does delivery take?
Standard delivery usually takes 5–10 business days, depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email.
What if my package is delayed?
If your order hasn’t arrived within the estimated time, contact our support team. We’ll assist right away.
Do you offer express shipping?
Yes, express delivery options are available at checkout (extra charges may apply).
Payment Related
What payment methods do you accept?
We accept major credit/debit cards, UPI, net banking, and wallets
Is my payment information secure?
Yes, all transactions are encrypted and processed securely through trusted gateways.
Can I pay cash on delivery (COD)?
Yes, COD is available in selected locations. Availability will be shown at checkout.
Return & Refund
What is your return policy?
We accept returns within 7 days of delivery, provided the item is unused and in its original condition.
How do I initiate a return?
Contact our support team with your order details, and we’ll guide you through the return process.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.