Beauty & personal care

FAQ

what payments methods do you accept

At Elegant Edge , we currently accept cash on delivery ( cod ) as our preffered mode of payment . this allows you to pay only when your order is delivered --- offering a secure and hassle --- free shopping experience

how can I track my order

once your order has been shipped , you will receive a confirmation email with a tracking number . you can use this tracking number to monitor the status of your delivery

what is your return policy ?

we have a hassle -- free return policy . if you are not satisfied with your purchase you can return it within 5 days for a full refund or exchange . please refer to our returns 6 exchanges page for more details

Are the products on your website authentic ?

yes, we guarantee that all the products on our website are 100% Authentic . we source our products directly from authorised distributors and manufactures .

what if my item is damaged during shipping

in the rare event that your item arrives damaged , please contact our customer support team immediately . we will arrange for a replacement or refused as soon as possible